Orders and Returns – Roatan Provision Company

We want your shopping experience to be simple and satisfying.
If you need to request a change, return, or file a claim, our team will assist you every step of the way.

Orders:
Once your order is confirmed, you will receive a confirmation email with the details.
You can track the status of your purchase from your customer account.

Returns:

• We accept returns within 7 days of receiving the product.

• The item must be in its original packaging and show no signs of use.

• Shipping costs are the responsibility of the customer, except in cases of order errors or manufacturing defects.

Refunds:
Once the returned item is received and inspected, we will process the refund through the same payment method used for the purchase.
Refund times may vary depending on the banking institution.